🔍 NSA Email System Diagnostic

🧪 Email Tests

🚀 Run Email Test

📂 Log Files

Enhanced Feedback Logs (feedback_detailed.log)

2025-10-31 19:49:27 | METHOD1 | To: afanuel@nsa.org.na | Status: SUCCESS
2025-10-31 19:49:27 | METHOD1 | To: suulenga@nsa.org.na | Status: SUCCESS
2025-10-31 19:49:27 | SERVER_INFO | {"php_version":"8.1.33","mail_function":"Available","sendmail_path":"\/usr\/sbin\/sendmail -t -i","smtp_server":"localhost","smtp_port":"25","server_name":"app.nsa.org.na","document_root":"\/home\/nsaorg\/app.nsa.org.na"}
2025-10-31 19:49:27 | FINAL_RESULT | Emails sent: 2 | Methods: {"basic_mail":2,"file_backup":"SUCCESS","localhost_test":"SUCCESS"}
2025-10-31 19:53:24 | NEW ATTEMPT | Subject: test | Message length: 16
2025-10-31 19:53:24 | METHOD1 | To: afanuel@nsa.org.na | Status: SUCCESS
2025-10-31 19:53:24 | METHOD1 | To: suulenga@nsa.org.na | Status: SUCCESS
2025-10-31 19:53:24 | SERVER_INFO | {"php_version":"8.1.33","mail_function":"Available","sendmail_path":"\/usr\/sbin\/sendmail -t -i","smtp_server":"localhost","smtp_port":"25","server_name":"app.nsa.org.na","document_root":"\/home\/nsaorg\/app.nsa.org.na"}
2025-10-31 19:53:24 | FINAL_RESULT | Emails sent: 2 | Methods: {"basic_mail":2,"file_backup":"SUCCESS","localhost_test":"SUCCESS"}

Debug Logs (feedback_debug.log)

File does not exist yet

Attempt Logs (feedback_attempts.log)

File does not exist yet

Diagnostic Test Logs (diagnostic_tests.log)

2026-04-15 10:18:58 | DIAGNOSTIC_TEST | Result: TRUE | Time: 105.26ms | To: afanuel@nsa.org.na
2026-04-19 08:14:56 | DIAGNOSTIC_TEST | Result: TRUE | Time: 87.83ms | To: afanuel@nsa.org.na
2026-04-23 05:00:44 | DIAGNOSTIC_TEST | Result: TRUE | Time: 112.72ms | To: afanuel@nsa.org.na
2026-04-23 15:09:55 | DIAGNOSTIC_TEST | Result: TRUE | Time: 97.42ms | To: afanuel@nsa.org.na
2026-04-23 16:45:48 | DIAGNOSTIC_TEST | Result: TRUE | Time: 88.38ms | To: afanuel@nsa.org.na
2026-05-07 14:56:14 | DIAGNOSTIC_TEST | Result: TRUE | Time: 86.18ms | To: afanuel@nsa.org.na
2026-05-08 15:33:52 | DIAGNOSTIC_TEST | Result: TRUE | Time: 99.2ms | To: afanuel@nsa.org.na
2026-05-08 17:32:15 | DIAGNOSTIC_TEST | Result: TRUE | Time: 91.29ms | To: afanuel@nsa.org.na
2026-05-22 01:42:01 | DIAGNOSTIC_TEST | Result: TRUE | Time: 128.48ms | To: afanuel@nsa.org.na

Manual Processing Queue (manual_feedback_queue.txt)

File does not exist yet

PHP Error Logs (php_errors.log)

File does not exist yet

🔧 Troubleshooting Recommendations

Common Issues & Solutions:

• Emails go to spam: Check recipient spam folders, add proper SPF/DKIM records
• Server not configured: Contact hosting provider to enable mail sending
• Domain issues: Ensure 'mobileapp@nsa.org.na' is a valid email address
• Firewall blocking: Ensure outbound SMTP ports (25, 587, 465) are open
• Alternative solution: Use external email service (SendGrid, Mailgun, etc.)

Next Steps:

1. Run the email test above and check if emails are received
2. Check server mail logs (usually in /var/log/mail.log)
3. Verify 'mobileapp@nsa.org.na' email account exists and is configured
4. Consider using the enhanced feedback script with file backup

📋 Recommended Next Actions

Based on the diagnostic results:

1. Immediate: Use send_feedback_enhanced.php which saves to backup file
2. Short-term: Configure proper SMTP settings with your hosting provider
3. Long-term: Implement external email service for reliable delivery

Files to use:

• send_feedback_enhanced.php - Multiple delivery methods + backup
• send_feedback_curl.php - File-based backup with webhook support
• manual_feedback_queue.txt - Manual processing queue